City & Guilds Employability Skills Centre Portal

FAQs

Due to the very important nature of this initiative, City & Guilds has provided a centralised managed assessment process before submission to external verifiers for approval. In line with the stipulated requirement for a minimum of 100 hours of learning, the available qualifications are listed below.

Total Qualification Time Total Qualification Time (TQT) is the total amount of time, in hours, expected to be spent by a Learner in order to achieve a qualification. It includes both guided learning hours – GLH (which are listed separately) and hours spent in preparation, study and assessment.

Combination Units that have a significant overlap in content are deemed to be ‘barred combinations’. Learners can take units that are barred and while they will appear on the learner’s Certificate of Unit Credit (CUC), barred units will not count towards the credit required for a qualification. If a centre wishes to claim two (or more) barred units for a learner, they are advised to claim the unit that is most necessary to the rules of combination for the qualification and then wait until they receive the certification before they claim the other barred unit(s). If a centre claims two (or more) barred units at the same time, they may not be recognised and therefore the learner will not be considered to have achieved the qualification.

Certificates of unit credit: Certificates of Unit Credit (CUC) will be issued to learners listing each successfully completed unit, even if a full qualification is not attempted. Learners who complete a full qualification will receive, in addition to their certificate, a CUC listing each unit achieved.

Certification modules: Although all unit achievements will be recorded on a Certificate of Unit Credit (CUC), learners will only receive a full qualification certificate if the relevant Award Module or Certificate Module is claimed in addition to the units the learner has achieved.

Employability Skills – Generic Qualifications

ItemStandard FeeInitiative Cost GBP
Centre Approval3,500 GBPWaived
EV Visit/Review Cost2,500 GBPWaived
Learning Resources500 GBPWaived
Learner Unit Registration Fee30 GBP
Assessment ServiceIncluded

Qualifications:
City & Guilds Entry Level Extended Award in Employability Skills (Entry 2) (601/3635/2)
Total Qualification Time (TQT): 100 hours Learners must achieve a minimum of 10 credits, of which a minimum of 8 credits must come from units 201-220
A minimum of 2 credits may come from units 201-220, 301-349.
Plus 944 for certification.
City & Guilds Entry Level Extended Award in Employability Skills (Entry 3) (601/3627/3)
Total Qualification Time (TQT): 100 hours Learners must achieve a minimum of 10 credits, of which a minimum of 8 credits must come from units 301-349, 370-371, 375- 377
A minimum of 2 credits may come from units 201-220, 301-349, 370- 371, 375-377, 401-405, 407-462, 475-477, 480, 486, 488.
Plus 945 for certification.
City & Guilds Level 1 Extended Award in Employability Skills (601/3630/3)
Total Qualification Time (TQT): 100 hours Learners must achieve a minimum of 10 credits, of which a minimum of 8 credits must come from units 401-405, 407-462, 475- 477, 480, 486, 488
A minimum of 2 credits may come from units 301-349, 370-371, 375- 377, 401-405, 407-462, 475-477, 480, 486, 488, 501-526.
Plus 946 for certification.
City & Guilds Level 2 Extended Award in Employability Skills) (601/3633/9)
Total Qualification Time (TQT): 100 hours Learners must achieve a minimum of 10 credits, of which:
A minimum of 8 credits must come from units 501-526
A minimum of 2 credits may come from units 401-405, 407-462, 475- 477, 480, 486, 488, 501-526.

Plus 947 for certification.

Below are the remaining credentials please check the handbook for credits and unit details.
City & Guilds Entry Level Certificate in Employability Skills (Entry 2) (601/3634/0) Total Qualification Time (TQT): 150 hours.
City & Guilds Entry Level Certificate in Employability Skills (Entry 3) (601/3641/8) Total Qualification Time (TQT): 150 hours.
City & Guilds Level 1 Certificate in Employability Skills (601/3643/1) Total Qualification Time (TQT): 150 hours.
City & Guilds Level 2 Certificate in Employability Skills (601/3645/5) Total Qualification Time (TQT): 150 hours.
City & Guilds Entry Level Extended Certificate in Employability Skills (Entry 2) (601/3638/8) Total Qualification Time (TQT): 250 hours.
City & Guilds Entry Level Extended Certificate in Employability Skills (Entry 3) (601/3642/X) Total Qualification Time (TQT): 250 hours.
City & Guilds Level 1 Extended Certificate in Employability Skills (601/3644/3) Total Qualification Time (TQT): 250 hours.
City & Guilds Level 2 Extended Certificate in Employability Skills (601/3646/7) Total Qualification Time (TQT): 250 hours.
City & Guilds Entry Level Diploma in Employability Skills (Entry 3) (601/3561/X) Total Qualification Time (TQT): 370 hours.
City & Guilds Level 1 Diploma in Employability Skills (601/3559/1) Total Qualification Time (TQT): 370 hours.
City & Guilds Level 2 Diploma in Employability Skills (601/3560/8) Total Qualification Time (TQT): 370 hours.

Employability Skills – Technical Skills Qualifications
Due to the physical resources required to deliver the technical employability programmes, the centres need to be checked by City & Guilds technical EV for approval. We would suggest that you forward pictures of the facilities that you wish to use in advance.

ItemStandard FeeActual Cost GBP
Centre Approval3,500 GBPWaived
EV Visit/Review Cost2,500 GBP2,500 GBP
Learning Resources500 GBPWaived
Learner Unit Registration Fee30 GBP
Assessment ServiceIncluded

There are some qualifications at the Award level however which are below 100 hours.

Construction:

Level 1 Certificate for Skills for Working in the Construction Industry (601/7375/0) – Age 16 – 19 – Total Qualification Time (TQT): 280 hours

Health and Social Care:

Level 1 Certificate for Skills for Working in the Heath, Adult and Child Care Sectors (601/7376/2) Age Pre 16 – 19. Total Qualification Time (TQT) 170 hours.

Retail:

Entry Level Certificate for Skills for Working in the Retail Industry (Entry 3) 601/7380/4 – Total Qualification Time (TQT) : 160 hours

Level 1 Certificate for Skills for Working in the Retail Industry 5601/7381/6 – Total Qualification Time (TQT) : 160 hours

Hospitality and Catering:

Level 1 Certificate for Skills for Working in the Food Service Industry (601/7410/9) – Total Qualification Time (TQT) : 180 hours (601/7410/9)

Level 1 Certificate for Skills for Working in the Professional Cookery Industry (601/7411/0) – Total Qualification Time (TQT) : 180 hours (601/7410/9)

Level 1 Certificate for Skills for Working in the Professional Cookery Industry (601/7411/0) –
Total Qualification Time (TQT) : 180 hours (601/7410/9)

Example of a qualification build;

City & Guilds Entry Level Extended Award in Employability Skills (Entry 2)
(601/3635/2)

Total Qualification Time (TQT): 100 hours Learners must achieve a minimum of 10 credits, of which: a minimum of 8 credits must come from units 201-220 a minimum of 2 credits may come from units 201-220, 301-349.

Plus 944 for certification.

UnitsCredit ValueBarred Combinations
201 Planning for progression2301, 401
202 Personal finance1302, 402
203 Behaviour at work1303
211 Working as part of a group2311, 411
206 Applying for a job2308, 408
Minimum 8 Credits8 
316 Undertaking work placement3420
Minimum 2 Credits3 
Total Credit Value11 
TQT – 1 Credit = 10 hours110 Hours 
   
Learner Registration Fee 5 Units @ 30
GBP
150 GBP 

City & Guilds Level 1 Extended Award in Employability Skills (601/3630/3)
Total Qualification Time (TQT): 100 hours Learners must achieve a minimum of 10 credits, of which: a minimum of 8 credits must come from units 401-405, 407-462, 475- 477, 480, 486, 488
A minimum of 2 credits may come from units 301-349, 370-371, 375- 377, 401-405, 407-462, 475-477, 480, 486, 488, 501-526. Plus 946 for certification.

UnitsCredit ValueBarred Combinations
401 Planning for progression3201, 301,501
403 Work-based experience3 
486 Introduction to customer service2371, 501, 506
Minimum 8 credits8 
517 Managing time in the workplace1 
303 Conduct at work1203
Minimum 2 credits2 
Total Credit Value10 
TQAT – 1 Credit = 10 hours100 Hours 
   
Learner Registration Fee 5 Units @ 30 GBP150 GBP 

Tamkeen, in their guidance, have indicated qualifications from Entry Level 2 to Level 2.
Please note that only one enrollment per year except for a technical track is available for
funding.

City & Guilds provide guidance on the placement of a candidate. However the flexibility and

Entry Level 2

You are new to job seeking and / or progressing further in education and need to improve
your skills in order to get started.

Entry Level 3

You have some experience working and want to gain further skills and confidence to
become more employable or continue in education.

Level 1

You are an experienced worker and are looking to build on your skills and experience or
continue in education.

Level 2

You are an experienced worker and are looking to build on your skills and experience to
further yourself in work or education.

City & Guilds is improving learning and support in the secondary and tertiary sectors for learners who are embarking on their first experience of work as part of a Traineeship or for the unemployed returning to work by developing new vocationally focused qualifications:

Skills for Working in the Retail Industry

Skills for Working in the Construction Industry

Skills for Working in the Hospitality & Catering Industry

Skills for Working in the Health Care, Adult Care and Child Care Sectors

There are separate qualification handbooks for each technical sector to consult and available for download.

Note about Assessment for Technical Track:

Portfolio of Evidence – Puts the centre in complete control – Candidates assessed as soon as they’re ready. Flexible and supportive quality assurance model.
Assignments – Allow the learner to demonstrate practical skills where necessary. They are set by City & Guilds and marked by the centre.

On-line Multiple Choice Test – Specific to Construction.

*Technical tracks must have access to the appropriate resources and will be subject to a
subject matter expert EV visit.
What documentation do we get to confirm centre approval?

You will receive a formal letter of approval with your centre number. Please note that if you
wish to become C&G centre approved for other qualifications you will need to make a
separate application.

No, all candidate registrations will be managed and supported by the City & Guilds Dubai
office.

Centres will have a 10 day grace period from the time they register their cohort on the portal,
till the time they receive their online invoice. This is to account for any learner withdrawals
within this period.

Qualifications can be delivered in Arabic and learner evidence can be in Arabic, however
Centre Assessors should be bilingual and provide feedback and guidance in both languages.
Evidence based on observation, testimony and feedback should be in English. Where
delivery has been in Arabic and this needs to be stated in the advance a strap line Delivered
in Arabic will be printed on the certificate.

Trainer/tutors must be competent and confident to a level above that which they are
assessing. While the Assessor/Verifier (A/V) units are valued as qualifications for centre
staff, they are not currently a requirement for these qualifications. However, staff should
hold, or be working towards, teaching/training qualifications and have sufficient experience
and/or qualifications for competent delivery and assessment of the unit.

Centres will need to make an initial assessment of each learner prior to the start of his/her
programme to ensure he/she is entered for an appropriate type and level of qualification.
The initial assessment should identify:

Specific training needs the learner has, and the support and guidance he/she may require
when working towards his/her qualifications. This is sometimes referred to as diagnostic
testing.

Units the learner has already completed, or credit he/she has accumulated which is relevant
to the qualifications he/she is about to begin.

City & Guilds recommends that centres provide an induction programme to ensure the
learner fully understands the requirements of the qualifications he/she will work towards,
his/her responsibilities as a learner and the responsibilities of the centre. It may be helpful to
record the information on a learning contract.

Centre staff should familiarise themselves with the structure, content and assessment
requirements of the qualifications before designing a course programme. Centres may
design course programmes of study in a way that best meets the needs and capabilities of
their learners and satisfies the requirements of the qualifications. If centres choose to offer
the Planning for Progression Units (201, 301 and 401) it is recommended that they are
delivered first as an introduction to the qualification. The remainder of the units may be
delivered holistically.

Centres may wish to include topics as part of the course programme which will not be
assessed through the qualifications.

Centers can access a vast amount of support resources via the online portal. These include;
sample lesson plans, schemes of work, and tutor and learner workpacks. These are
designed for specific units in the qualifications, however they can be customized and used
for all units. Centres are also able to use the live chat facility to liaise with our centre support
team who can also answer any enquiry quickly and efficiently.

In order to enhance the quality of the program, we are making available our Assessment
Review Service for centers who will be delivering the Employability Skills qualifications in
Bahrain free of charge.

Centres will be required to initially review their learners assessments at the centre, and if
successful, they can then upload this for external review before it is sent for final submission
to City and Guilds. This will enable learners the opportunity to receive feedback and make
amendments prior to final submission.

This service is being made available free of charge for Tamkeen approved centers in the
Kingdom of Bahrain.

Assessments can be submitted up to a maximum of two times for each unit

Once the External Verifier has released certification, City & Guilds has an SLA delivering
certificates within 4 weeks or less.

This is not an exhaustive list but indicates the key operational steps for this initiative.

Receives Centre Number and City & Guilds Approval
Identifies 100+ Hour Programme – Generic or Technical
Selects Appropriate Level and Units
Determines Language of Delivery
Develops Scheme of Work
Develops Lesson Plans
Develops Training Resources
Secures Work Placement (recommended)
Submits Programme to City & Guilds for Review
 Recruits, Selects and Places Candidates
Registers Candidates Online in Qualification
Registration Fees Paid Online
 Training Commences
Candidate Induction Completed
First Unit Completed:
Candidate Log-Book, Portfolio Evidence Completed
Training Assessor Feedback Included in Portfolio
Candidate Portfolio Uploaded
 City & Guilds 3rd Party Assessor Reviews Portfolio
Feedback Provided to Centre – If Referral, remedial work specified
If OK –
Result Entered
External Verification Process Completes
Certification Released
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There is an admin fee of £30 per certificate to cover the cost of processing, administration and dispatch of certificates to centers. Please note this is payable at the end of the course before the final certificate is issued.